This guide provides tips and examples for setting up a missed call text notification in AgentBase. It emphasizes the importance of professionalism, clarity, and including essential information in the notification. It also suggests offering clear next steps for the recipient. Following these guidelines can help maintain communication and build strong relationships with clients or customers.
​

Tip 1: Keep It Professional Yet Friendly 😊
When creating your missed call text notification, balance professionalism and friendliness. Remember, this message might be a client's first impression, so make it count! Use a warm and approachable tone that reflects your brand's personality.

Tip 2: Be Clear and Concise 📝
Your message should be easy to understand and straight to the point. Avoid using jargon or complex language that might confuse the recipient. Keep your notification concise and focused on the essential information.

Tip 3: Include Essential Information ℹ️

Make sure to include key details in your missed call text notification, such as:

Your name or your company's name 🏢
The reason for the missed call (if applicable) 🤔
A reference to the missed call 📞
This information will help the recipient quickly identify who the message is from and why they're being contacted.

Tip 4: Offer Next Steps 👣
Provide the recipient with clear action after receiving your missed call notification. This could be:

Calling back at a specific time ⏰
Expecting a call back from you 📞
Visiting your website or booking an appointment online 🌐
By offering the next steps, you make it easy for the recipient to engage with you and continue the conversation.

Example Missed Call Text Notification:

Hey there! This is [Your Name] from [Company Name]. I noticed I missed your call earlier today. 📞 I apologize for not being available to chat. If you still need assistance, please feel free to call me back at [Phone Number] between [Time Range]. I'll be happy to help! 😊 Alternatively, you can book an appointment online at [Website URL]. Looking forward to connecting with you soon! 🤝

Remember, a well-crafted missed call text notification can go a long way in maintaining communication and building strong relationships with your clients or customers. Keep it friendly, clear, informative, and action-oriented, and you'll be sure to make a great impression! 💪

1. Click "Settings"

2. Click here.

3. Click the "Mobile Phone Number" field to insert a phone number that you can send a test text message to.

4. Click "Send Test"

5. Click "Save Missed Call Text Settings"

​

​